Guide

· 7 min read

Supplier diversity in Memphis: certifications, programs, and how to get contracts

Memphis is the top cargo hub in the US, and companies like FedEx, AutoZone, and International Paper all run active supplier diversity programs — here's how to get in front of them.

Memphis moves more air cargo than almost any city on the planet. FedEx World Hub processes roughly 1.5 million packages per night. AutoZone sources parts across a national footprint. International Paper runs a global procurement operation from its downtown headquarters. If you own a certified diverse business and you're not actively pursuing Memphis-based buyers, you're leaving money in the pile.

This guide covers the certifications that matter here, the corporate programs worth your time, the industries where diverse suppliers consistently win, and the first concrete steps to take this week.

Certifications that carry weight in Memphis

City of Memphis M/WBE certification

The City of Memphis operates a Minority/Women Business Enterprise (M/WBE) program through its Office of Business Diversity and Compliance. This certification is required if you want to count toward the city's contracting goals on public projects. Memphis sets M/WBE participation goals on city-funded contracts, so prime contractors actively recruit certified subcontractors to meet those targets.

To qualify, your business must be at least 51% owned and controlled by a minority or woman. You'll need to show three years of business history (or a waiver for newer firms), personal financial statements, business tax returns, and documentation of ownership and control. The city uses an on-site review process for initial certifications.

Apply through the City of Memphis Procurement Division. The certification is free and valid for two years.

Tennessee Minority/Women Business Enterprise certification (state level)

Tennessee's Department of General Services runs a statewide M/WBE certification program. A state certification opens doors to procurement opportunities with state agencies, the University of Tennessee system, and any local government entity that participates in the state's unified certification process.

Tennessee also participates in the Unified Certification Program (UCP) for DBE (Disadvantaged Business Enterprise) certification, which is required for federally funded transportation projects — including the significant infrastructure work flowing through Memphis and Shelby County. TDOT administers DBE certification in Tennessee. If you work in construction, engineering, or transportation services, DBE certification is worth prioritizing.

Federal certifications active in Memphis

Several federal programs have active spend in the Memphis metro:

8(a) Business Development Program (SBA): Gives certified firms access to sole-source and set-aside contracts. The Memphis SBA District Office covers Tennessee and can help you determine eligibility. Annual revenue limits apply by NAICS code.

HUBZone: Parts of Memphis and Shelby County qualify as Historically Underutilized Business Zones. Check your business address at the SBA's HUBZone map — certified firms get a 10% price evaluation preference on full and open federal contracts.

WOSB/EDWOSB: Women-owned small businesses can pursue set-asides in industries where women are underrepresented. Memphis-area federal contracting offices at the Defense Logistics Agency (DLA Disposition Services is headquartered in Battle Creek but has Memphis-area operations) procure in categories where WOSB set-asides apply.

SDVOSB/VOSB: Veteran-owned firms can self-certify in the SBA's database, and VA-funded work in the region carries set-aside requirements. The Memphis VA Medical Center is a significant local buyer.

Corporate buyers with active supplier diversity programs

FedEx

FedEx is the dominant corporate buyer in Memphis. The company's Supplier Diversity program is administered through FedEx Procurement and focuses on MBE, WBE, veteran-owned, and small business suppliers. FedEx publicly reports supplier diversity spend and has committed to increasing diverse supplier participation.

Priority categories for FedEx diverse suppliers include: facilities maintenance, ground transportation, IT services and hardware, marketing and print, professional services, and packaging. FedEx is a member of the National Minority Supplier Development Council (NMSDC) and accepts NMSDC MBE certification. They also work with WBENC-certified WBEs.

To get on FedEx's radar, register in their supplier portal (fedex.com/en-us/supplier-diversity.html) and connect with their supplier diversity team at regional NMSDC or WBENC events. Cold outreach rarely works here; relationship building at council events is the standard path in.

AutoZone

AutoZone's supplier diversity program covers direct product suppliers and indirect spend categories: marketing, logistics, facilities, professional services, and technology. The company headquarters 1,600 employees in Memphis and sources nationally.

AutoZone accepts NMSDC MBE and WBENC WBE certifications. They post supplier opportunities through their procurement portal and participate in local Memphis business events. The company has historically focused diverse supplier development in logistics and distribution support categories — which aligns well with the Memphis supplier base.

International Paper

International Paper runs one of the larger corporate supplier diversity programs in the paper and packaging industry. Their Memphis procurement team handles indirect spend for corporate functions and some direct material categories. IP is an NMSDC corporate member.

Categories of interest include: packaging materials, MRO (maintenance, repair, operations), professional services, logistics and transportation, and IT. Register through their supplier portal and note your certifications. IP participates in NMSDC Mid-South affiliate events.

First Horizon Bank

First Horizon (formerly First Tennessee) has a supplier diversity program focused on professional services, marketing, technology, and facilities. As a regional bank headquartered in Memphis, their procurement volume is smaller than the industrial companies above, but the sales cycle is shorter and relationships are accessible through local business networks.

First Horizon participates in local Chamber events and Memphis minority business organizations. Their supplier diversity contacts are reachable through the NMSDC Mid-South affiliate.

Shelby County government

Beyond the city, Shelby County has its own supplier diversity program with M/WBE participation goals on county contracts. The county's Office of Contract Compliance tracks M/WBE utilization on funded projects. Construction, professional services, and IT are recurring categories. City certification is not automatically accepted — you may need a separate county certification or reciprocity review.

Industries where diverse suppliers win in Memphis

Logistics and supply chain: This is the obvious one. Memphis has more third-party logistics companies, freight brokers, and warehouse operators per capita than almost any US city. Diverse suppliers in drayage, last-mile delivery, warehousing, fleet maintenance, and logistics software have a home-field advantage here. FedEx, UPS (major hub at Memphis International), and Amazon all operate significant Memphis facilities.

Construction and facilities: The ongoing infrastructure investment in Memphis — port facilities, airport expansion, commercial development — generates substantial subcontracting opportunity. DBE and M/WBE certifications are required on most federally funded construction work. Electrical, plumbing, HVAC, and general contracting firms with certifications are consistently in demand.

Food and beverage manufacturing: Memphis sits in the middle of significant agricultural supply chains. Diverse suppliers in food processing, ingredient sourcing, and food-service distribution have access to regional manufacturers and distributors.

Healthcare services: Methodist Le Bonheur Healthcare, Baptist Memorial, and the Regional One Health system are major Memphis employers and buyers. IT services, staffing, facilities management, and professional services for healthcare buyers are active categories.

Professional services: Law firms, accounting firms, marketing agencies, and staffing companies certified as M/WBE or through federal programs find consistent demand from both corporate buyers and government agencies in Memphis.

Organizations and events worth your time

NMSDC Mid-South Minority Supplier Development Council: The regional NMSDC affiliate serving Tennessee, Arkansas, and Mississippi. Their MBE certification is the primary credential for corporate supplier diversity programs. Annual Business Opportunity Fair brings together certified MBEs and corporate members including FedEx and AutoZone. Membership includes access to the corporate member directory and matchmaking events.

WBENC South Regional Partner Organization: WBENC certification is administered through regional partners. Tennessee women business owners apply through the South regional partner. WBENC certification opens doors to every WBENC corporate member — over 500 Fortune 500 and Global 1000 companies.

Greater Memphis Chamber — Minority Business Council: The Chamber's minority business programming includes networking events, educational workshops, and introductions to corporate procurement contacts. Less certification-focused than NMSDC, but useful for relationship building and visibility.

Tennessee Small Business Development Center (TSBDC) — Memphis: Free consulting on certification applications, contract readiness, and business development. The Memphis-area TSBDC can help you assess which certifications make sense for your business and walk you through the application process.

Memphis APEX Accelerator (formerly PTAC): APEX Accelerators help small and diverse businesses win federal contracts. The Memphis-area program offers free one-on-one counseling, bid matching, proposal review, and access to SAM.gov registration support. If federal contracting is on your roadmap, start here before paying anyone for federal contract consulting.

First steps for a Memphis diverse business owner

  1. Check your address for HUBZone eligibility at sba.gov/hubzone-map. Takes five minutes and can open federal contract opportunities immediately if your business address qualifies.
  1. Register in SAM.gov if you haven't already. Federal buyers cannot pay you without an active SAM registration. Renewal is annual and free.
  1. Apply for City of Memphis M/WBE certification through the Office of Business Diversity and Compliance. This is the fastest path to visibility with city-funded prime contractors.
  1. Contact the Memphis APEX Accelerator for a free capability assessment. They'll tell you which federal agencies buy what you sell and which certifications will make the biggest difference for your specific business.
  1. Join the NMSDC Mid-South Council as a member or attend their next Business Opportunity Fair as a guest. FedEx, AutoZone, and International Paper all show up. These events are where supplier diversity managers meet new vendors — it's the actual access point, not a portal submission.
  1. Register in the FedEx and AutoZone supplier portals once your certifications are in hand. Most corporate programs require portal registration before procurement conversations can begin.

Memphis has real volume for diverse suppliers — especially in logistics, construction, and professional services. The certifications and organizations above are the infrastructure. The contracts come from showing up to the right rooms and having your paperwork in order when buyers ask for it.

Tools that pair with this article

Confirm which certifications fit your business.

The quiz checks ownership, location, revenue, and NAICS codes against the eligibility rules for every federal, national, and state certification we track. The result is a ranked list with the buyers each one opens and the order to pursue them in.