Intermountain Health is one of the largest nonprofit health systems in the Mountain West, running hospitals, clinics, and surgical centers across Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and beyond after its 2022 merger with SCL Health. A system that size buys constantly: medical-surgical supplies, capital equipment, IT and software, facilities and construction services, food, professional services, and the long tail of operational goods that keep hospitals running. If you want to sell to Intermountain Health, the first thing to understand is that the door is a credentialing system, not a sales call.
Here is how the process works, what Intermountain expects, and where supplier diversity fits.
How Intermountain Health structures its supply chainIntermountain runs procurement through its Supply Chain Organization (SCO). The SCO publishes separate paths for prospective suppliers and current suppliers, which tells you something useful: getting in the door and getting paid are two different workflows, and you need to clear the first before the second matters.
For a prospective vendor, Intermountain points you to a supply chain registration form and a credentialing requirement. Any non-Intermountain worker or supplier doing business at an Intermountain facility has to self-register and complete supplier credentialing before they can operate on site. That is standard for health systems, where vendor access to clinical areas is tightly controlled for patient safety and compliance.
Step 1: complete symplr vendor credentialingIntermountain uses symplr for vendor registration and credentialing. symplr is the dominant vendor-credentialing platform across U.S. hospitals, so if you already sell into healthcare you may have a profile. You register, then select an access level. Intermountain's guidance points suppliers toward "All Access" or "Patient Care Access" depending on where your people and products need to go inside a facility.
Credentialing typically covers things like a current W-9, insurance certificates, business background, and any health or training requirements tied to the access level you pick. A rep who will be in an operating room faces more requirements than a vendor dropping off office supplies at a loading dock. Build in time for this. Credentialing is rarely same-day.
If you get stuck, Intermountain publishes a registration help line at (866) 373-9725, Ext. 1. Use it. The fastest way through a hospital credentialing portal is usually a human who does it every day.
Step 2: register through the supply chain formAlongside symplr credentialing, Intermountain runs a supply chain registration form for suppliers who want to be considered for business. This is where you describe what you sell, your categories, and why a category manager should care. Treat it like a capability statement, not a contact form. Lead with the specific commodity categories you serve, relevant healthcare experience, certifications, and any GPO relationships (group purchasing organizations like Vizient or Premier shape a lot of hospital buying, and Intermountain is a large, sophisticated buyer that contracts both through GPOs and directly).
A tight, specific submission beats a generic one. If you make a single product line, say so plainly and name the NAICS or commodity it falls under. If you are a services firm, name the service and the comparable health systems you have served.
Where supplier diversity fits at IntermountainIntermountain does not run a separately branded "supplier diversity portal" the way some Fortune 500 buyers do. Instead, it folds diversity into a sustainable procurement track and its "sustainable suppliers" program. Intermountain's own language groups three things together: local sourcing, supplier diversity, and environmental sustainability. A supplier is considered "sustainable" if it advances one or more of those, and Intermountain explicitly invites eco-friendly, local, and diverse suppliers to identify themselves.
The practical read for a diverse business owner: Intermountain values diversity as part of a broader community-and-economy story, so make your diversity status and your local footprint visible early, in both the registration form and your credentialing profile. A minority-, women-, veteran-, or LGBTQ-owned firm headquartered in Intermountain's service region carries two of the three "sustainable" attributes at once.
Intermountain does not publish a fixed public list of which third-party certifications it recognizes for diversity. That is common, and it does not mean certification is optional. Healthcare buyers that track supplier diversity almost universally accept the national standards, so the credentials worth holding are the ones recognized across corporate procurement: NMSDC for minority business enterprises (MBE), WBENC for women-owned (WBE), plus veteran (NaVOBA), disability (Disability:IN), and LGBTQ (NGLCC) certifications where they apply. If you are not certified yet, the NMSDC certification process is the most widely accepted starting point for minority-owned firms, and a third-party cert gives Intermountain something verifiable to record against its diversity reporting.
You can compare the major certifying bodies and what each one unlocks in our supplier diversity directory, which maps certifications to the corporate and public programs that accept them.
What to have ready before you start- A current W-9 and certificate of insurance
- Your diversity certification(s) and certificate numbers, if you hold them
- A short capability statement naming your commodity categories and NAICS codes
- Relevant healthcare or institutional references
- Any GPO affiliations
- A clear answer on which symplr access level your work requires
Once you are an approved, contracted supplier, Intermountain provides a self-service supplier portal to check invoice status and payments. The Accounts Payable team is reachable at (801) 442-2500 for portal access and payment questions. Knowing this in advance is worth it. Slow onboarding into AP is one of the most common frustrations for new healthcare vendors, and it is avoidable if you confirm your remittance details during contracting.
A realistic next stepIntermountain's gatekeeping is credentialing plus a strong, category-specific registration. The credential that travels furthest across that process, and across every other large health system and corporate buyer you will pitch, is a recognized diversity certification you actually hold. If you are diverse-owned and not certified yet, that is the highest-leverage thing to fix first.
If you want help getting certified once and submitting to the agencies and programs that matter, CertifyAll captures your business information a single time and handles the applications for you. And if you would rather first see where your business already shows up to buyers like Intermountain, you can list your company in our supplier directory. Either way, walk into the Intermountain registration with a certification in hand, not a promise to get one.
