SDVBE Certification for Facilities & Janitorial Companies

For businesses owned by veterans with service-connected disabilities.

Facilities and janitorial services is one of the strongest sectors for diverse supplier participation. Here's why certification matters:

Frequent Small Business Set-Asides: NAICS 561720 (Janitorial Services) is one of the most small-business-friendly codes in federal contracting, with frequent set-asides for 8(a), WOSB/EDWOSB, SDVOSB, and HUBZone businesses. The SBA size standard allows firms up to $22 million in annual revenue, making set-asides accessible to growing companies.

Recurring Contract Revenue: Facilities and janitorial contracts are typically multi-year (base year plus option years), providing stable, recurring revenue. Federal contracts often run 5 years total, and corporate contracts are similarly long-term.

Every Facility Needs Service: Unlike specialized industries, every office building, hospital, courthouse, military installation, and campus needs cleaning and maintenance. This creates a massive, diversified customer base.

Low Capital Requirements: Compared to construction or manufacturing, entry barriers are relatively low. You need trained staff, basic equipment, and insurance—not heavy machinery or factories.

AbilityOne Program: The AbilityOne Program is the largest source of employment for people who are blind or have significant disabilities, using federal purchasing power to buy services from qualifying nonprofits. Understanding this program helps diverse suppliers identify adjacent opportunities.

Must be at least 51% owned by service-disabled veterans.

SDVOSB eligibility turns on three requirements: veteran status, service-connected disability, and ownership/control. All three must be met and maintained continuously.

Veteran status

• Must have served in the U.S. Armed Forces (Army, Navy, Air Force, Marine Corps, Coast Guard, or Space Force)
• Discharge must be under conditions other than dishonorable (honorable, general under honorable conditions, or medical separation qualifies)
• Reservists and National Guard members who were activated and received a service-connected disability rating qualify

Service-connected disability

• Must have a VA disability rating letter confirming a service-connected disability
• Any rating percentage qualifies; 0% service-connected disability is sufficient if the VA has issued a rating letter confirming service connection
• A disability that is "service-connected" does not require a percentage rating above zero; what matters is that the VA has formally connected the condition to military service
• Surviving spouses of service-disabled veterans may qualify in limited circumstances under 38 U.S.C. § 8127 for VA-specific work; this does not extend to non-VA federal contracts

Ownership

• 51% unconditionally and directly owned by one or more service-disabled veterans who are U.S. citizens
• For daily management: the service-disabled veteran must hold the highest officer position and control day-to-day operations
• If the service-disabled veteran has a permanent and severe disability that prevents them from managing full-time, one other veteran may serve as the manager in their place, but the service-disabled veteran must still own 51%

Business size

• Must qualify as a small business under SBA size standards for the applicable NAICS code
• Verify at sba.gov/size-standards before applying; size is determined by your primary NAICS code

SAM.gov registration

• Must maintain active SAM.gov registration throughout the certification period; a lapsed SAM record will result in ineligibility even if VetCert status is current

Step 1: Confirm your SAM.gov registration is active Every federal contractor must have an active SAM.gov registration, and SDVOSB eligibility requires it to be current. Go to sam.gov, log in, and verify your registration expiration date. SAM.gov renewals take 7-10 business days. Do this first; a pending or expired SAM record will cause your application to be flagged before any other review occurs.

Step 2: Obtain your VA disability rating documentation Log into va.gov to download your most recent VA benefit summary letter, which includes your service-connected disability information. This letter, or your formal VA rating decision letter, is what VetCert reviewers will verify against the VA's own records. If you don't have an established rating, apply to the VA before proceeding; SDVOSB certification cannot proceed without confirmed service connection.

Step 3: Gather and organize your business ownership documents Before opening the VetCert application, have these scanned and labeled: DD-214, VA rating letter, articles of incorporation or organization, operating agreement or bylaws clearly showing the veteran's ownership percentage and management authority, and your most recent business tax return. VetCert's online portal does not save progress reliably across sessions; having everything ready before you start prevents losing partial work.

Step 4: Create your account at veterans.certify.sba.gov Go to veterans.certify.sba.gov and create an account linked to the same email on your SAM.gov registration. The portal pulls SAM data, so mismatches between legal business name or address across the two systems will trigger requests for clarification.

Step 5: Complete the application The application covers business details, veteran owner information, disability certification, ownership structure, and a declaration of eligibility. Be precise and consistent; reviewers flag any discrepancy between what you state and what your supporting documents show. The application typically takes 2-4 hours for a first-time applicant.

Step 6: Upload supporting documents Upload the documents gathered in Step 3, plus any additional items the application requests (bank signature cards, lease, capability statement). Label each file clearly before uploading. Mislabeled or incomplete uploads are the most common reason for requests for additional information (RFAIs).

Step 7: Monitor for SBA review and respond promptly to RFAIs SBA targets a 90-day processing window from a complete application. After submission, check the portal weekly and monitor the email address associated with your account. If SBA issues an RFAI, you typically have 15 days to respond. Missing the deadline can close your application.

Step 8: Receive certification and confirm eligibility in SAM.gov Once certified, VetCert status is reflected in your SAM.gov record. Contracting officers verify SDVOSB status through SAM.gov and the Dynamic Small Business Search (DSBS). Log into SAM.gov after receiving your certification decision to confirm the SDVOSB self-certification box is checked and matches your VetCert status.

Federal Opportunities

Key agencies purchasing janitorial and facilities services:

• General Services Administration (GSA): Manages federal buildings nationwide, over $1.4B in Facilities category sales via GSA Schedule in FY2024
• Department of Veterans Affairs (VA): Hundreds of VA hospitals and clinics needing daily custodial and facilities services
• Department of Defense (DoD): Military installations, barracks, offices, and training facilities
• US Postal Service (USPS): Thousands of post offices requiring cleaning and maintenance

Contract Vehicles

• GSA Multiple Award Schedule (MAS) - Facilities Category
• Agency-specific Blanket Purchase Agreements (BPAs)
• IDIQ (Indefinite Delivery/Indefinite Quantity) contracts for ongoing services
• 8(a) sole-source contracts up to $4.5 million

Set-Aside Opportunities

NAICS 561720 has extensive small business set-asides:

• Total Small Business set-asides
• 8(a) competitive and sole-source
• WOSB and EDWOSB set-asides
• SDVOSB set-asides (especially at the VA)
• HUBZone set-asides

State and Local

State buildings, public schools, universities, transit systems, and municipal buildings all contract for janitorial and facilities services, often with diverse supplier goals.